Privacy Policy

At Prudont Immigrations, we recognize that immigration is a life-changing process involving highly sensitive personal information. We are committed to protecting your privacy in accordance with the Digital Personal Data Protection Act (DPDP), India, and international data protection standards.

1. DATA COLLECTION: WHAT WE COLLECT

To provide professional immigration consultancy, we collect the following categories of data:

  • Identity Data: Full name, maiden name, gender, date of birth, marital status, and passport-size photographs.

  • Contact Data: Permanent and current address, personal email address, and mobile number (specifically for WhatsApp/SMS communication).

  • Travel & Identification Documents: Passport copies, National IDs (Aadhaar/PAN), and previous visa refusal or approval letters.

  • Socio-Economic Data: Educational qualifications (transcripts/degrees), employment history (experience letters/salary slips), and financial records (bank statements/tax returns) required by immigration authorities.

  • Technical Data: IP addresses, browser type, and location data collected via cookies when you visit our website.

2. PURPOSE OF DATA PROCESSING

We process your data only for the following “Legal Bases”:

  • Contractual Necessity: To evaluate your eligibility for visa programs (Express Entry, PNP, Student Visas, etc.) and file applications on your behalf.

  • Consent: To send you updates via WhatsApp, SMS, or Email.

  • Legal Obligation: To comply with government audits or anti-fraud regulations.

3. WHATSAPP & DIGITAL COMMUNICATION (META API COMPLIANCE)

To ensure we meet Meta’s Business Policy, we adhere to the following:

  • Explicit Opt-in: We do not send unsolicited messages. You only receive WhatsApp communications if you have checked an affirmative box on our website, clicked our “Chat with Us” button, or signed a physical consent form.

  • Transaction vs. Promotion: * Transactional: We use WhatsApp for real-time application status, document reminders, and appointment links.

    • Promotional: With your explicit consent, we send newsletters regarding new immigration laws, draw results, or service offers.

  • Data Minimization: We only share the minimum necessary data with Meta/WhatsApp (e.g., your phone number and message template) to facilitate communication.

4. DATA SHARING & THIRD-PARTY DISCLOSURES

We do not sell your data. We only disclose your information to:

  • Government Authorities: Immigration bodies like IRCC (Canada), USCIS (USA), or DHA (Australia) as part of your application.

  • Authorized Tech Partners: Meta (WhatsApp API), HubSpot (CRM), and secure cloud servers (AWS/Google Cloud).

  • Third-Party Experts: Licensed RCICs, MARA agents, or legal counsel working under sub-contract with Prudont Immigrations.

5. DATA SECURITY & RETENTION

  • Security: We use enterprise-grade SSL encryption and restricted access controls. Only authorized case managers can access your documents.

  • Retention: We retain data as long as your file is active. Following the conclusion of your case, we archive data for 5-7 years as required by immigration law for audit purposes, after which it is securely purged.

6. YOUR LEGAL RIGHTS (DPDP ACT)

Under the DPDP Act 2023, you have the right to:

  1. Request Access: Know what data we hold.

  2. Correction: Correct any inaccurate details.

  3. Erasure: Request deletion of data (subject to legal retention requirements).

  4. Withdraw Consent: Stop all marketing/WhatsApp messages at any time.

7. CONTACT THE PRIVACY OFFICER

For any data-related queries or to exercise your rights: Data Protection Officer: Ms. Dimple Shah

Address: 508, Ananta Stanford, Gotri, Vadodara, India.

Email: process@prudontimmigrations.com

WhatsApp: +91 95127 72770