Welcome to Prudont Immigrations. These Terms and Conditions govern your use of our website and our professional consultancy services. By engaging with us, you agree to the following:
1. Communication Clause (WhatsApp & Digital Messaging)
By providing your contact information, you expressly consent to receive communications from Prudont Immigrations.
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Consent: You agree to receive transactional messages (updates on your application, appointment reminders, and invoices) and promotional messages (newsletters, new visa programs, and offers) via WhatsApp, SMS, and Email.
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Automation: You acknowledge that some communications may be sent via automated systems or chatbots to provide timely updates.
2. User Responsibilities
To maintain the integrity of our services, users agree to the following:
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Accuracy: You must provide accurate, current, and complete contact details (phone number and email). Prudont Immigrations is not responsible for missed deadlines or information gaps resulting from incorrect contact data.
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Prohibited Use: You agree not to misuse the WhatsApp channel or our digital platforms by sending unsolicited spam, defamatory content, or malicious files.
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Confidentiality: You are responsible for maintaining the security of your own device and WhatsApp account to prevent unauthorized access to our correspondence.
3. Opt-Out & Grievance Redressal
We respect your preferences regarding how we communicate.
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Opt-Out: You may opt out of promotional WhatsApp messages at any time by replying with the word “STOP” or by contacting us directly at info@prudontimmigrations.com. Please note that opting out of all communications may affect our ability to provide real-time updates on your immigration file.
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Grievance Redressal: If you have any complaints regarding our communication or services, please contact our Grievance Officer at:
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Email: support@prudontimmigrations.com
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Response Time: We aim to acknowledge and address all formal grievances within 7 business days.
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4. Limitation of Liability
Prudont Immigrations utilizes third-party platforms (including WhatsApp and Meta) for communication.
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Platform Issues: We are not liable for any delays, delivery failures, or technical glitches caused by the WhatsApp platform or your mobile service provider.
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Third-Party Misuse: We shall not be held liable for any data breaches or misuse of information arising from unauthorized access to your personal devices or third-party platform vulnerabilities beyond our reasonable control.
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Consultancy Outcome: As stated previously, Prudont Immigrations limits its liability regarding the final decision of any immigration authority.
5. Updates to the Policy
Prudont Immigrations reserves the right to modify these Terms & Conditions or our Privacy Policy at any time.
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Notification: Users will be informed of significant updates via a notice on our website homepage or through a direct message via WhatsApp/Email.
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Acceptance: Continued use of our services after such updates constitutes your acceptance of the revised terms.
6. Governing Law
These terms are governed by the laws of Gujarat, India. Any legal proceedings shall be subject to the exclusive jurisdiction of the courts in Vadodara.
Contact Information
Prudont Immigrations 305, The Space, Opposite Signet Plaza,
Kunal Cross Road, Gotri, Vadodara – 390021, Gujarat, India.
WhatsApp/Phone: +91 95127 72770
Email: info@prudontimmigrations.com